Returns Policy

Return Window

You may return an item within 7 days of delivery if it meets the eligibility criteria below. Defective or damaged items can be returned at any time under the manufacturer's warranty.

Eligibility Criteria

• Item is in original, unused condition
• All original packaging, accessories and documentation are included
• Item has not been installed or modified
• You have proof of purchase (order number or receipt)

How to Return

1. 1Contact us within 7 days of delivery via email or phone.
2. 2We will confirm eligibility and provide a Return Authorisation Number.
3. 3Pack the item securely in its original packaging with all accessories.
4. 4Our courier will collect the item at no cost to you.
5. 5Refund or replacement is processed within 5 business days of receipt.